Patient Guide for the Hospitalization

• Guardian : Guardians are not necessary.

• Infection Prevention : To protect patients, limit visits if the following applies.
  ※ Visiting hours : Weekday/Saturday/Holiday (09:00~16:00)
  • ① Have cold/flu or respiratory infection
  • ② Have skin lesions
  • ③ Have acute infection (diarrhea, abdominal pain, vomiting, etc.)
  • ④ Have recent contact with person with infectious or contagious disease
  • ⑤ Have to be cautious or need self protection: If pregnant, over 70 years of age, under 12 years of age, need continual treatment like chemotherapy, etc., have weak immune system
  • ⑥ Group visits such as close friends, alumni, religious organizations, etc.
  • ⑦ Prohibited articles : Flowers, plants, pets, outside food
  • ⑧ Infection control & prevention : Wash hands before & after treatment, comply with coughing etiquette
• Meal Time : No fixed time

• Rounding Hours : 1pm

• Convenient facilities :
  ※ Bedding (blanket, pillow) is offered to patients only.
  Public Restroom: Next to the E/V
  Fax service: Please contact the information desk (11st and 12th floors)
  Mini-Bar: Front of the LEDAS lounge. (Cold & Hot Water, Coffee, Tea, Juice)
  LEDAS Lounge: Next to the patient's room 3.
• Emergency call button
  Patient's rooms and Restroom have been installed with emergency call buttons.
  If you're in an emergency, please press the button
• Complaints / Grievances : Please contact the English coordinator or express it by one of the ways below so that we can react
  ① Submitting by form : Customer feedback paper in each admission room
  ② Call : 070-4895-5086
  ③ Submitting online : http://global.kbjledas.com
  
• Theft Prevention : DO NOT leave your cash or valuables in the patient's room.(We have a service to deposit your hospital charges beforehand at patient affairs department.)
• Medical Waste : Please throw used cotton alcohol pads, bloody gauze into medical waste container covered in orange plastic bag.
• Preventing a fall : Please raise bed rails for safety.
• If you feel pain, please notify to the assigned nurse or doctor and express the area, degree, characteristics, and frequency of your pain.
• Certificate of treatment : It will be issued by the department of patients’ affairs upon discharge. (Please inform us in advance of the required documents)
• Parking : Inpatients can use “Munhwa parking lot”(문화주차장) located on the right side of the Korean traditional restaurant "Samiheon“(사미헌).
• Fire Prevention : Use of heating devices(electric pot, electric pad, electric heater, etc.) or portable gas stoves are strictly prohibited due to the risk of fire.
• Fire extinguisher : In front of the information desk and both ends of hallway (equipped in each ward)
• Emergency Evacuation Plan : Report to station immediately upon discovery of fire.
  In case of emergency evacuation, please follow staffs instructions and give full cooperation.
  (Hospital map layout and emergency evacuation: Refer to hospital information board)
• Hospital has a stringent no-smoking policy. DO NOT smoke indoors.
• Inpatients are not allowed going outside.
• Please refer to the manual for varicose veins related to education programs for patients and guardians.
• Violence or threat against healthcare providers, damage to property, obstruction to medical practice, etc. will be severely punished according to the relevant law.
  (Revised Medical Law Article 12)

We kindly ask for your full cooperation for establishing a safe and comfortable medical treatment condition.